When I first logged on, there are 4 alarms. 2 critical and 2 major.
Critical 1:
Battery Tray.85.Battery.A has expired.
Critical 2:
Battery Tray.85.Battery.B has expired.
Major 1:
Controller Tray.85.Controller.A is in a passive state.
Major 2:
Tray.85.Controller.B is at revision "07.35.44.10" baseline version is "07.35.55.10" Tray.85.Controller.A
is at revision "07.35.44.10" baseline version is "07.35.55.10"
From the help of Oracle/SUN, I first tried to upgraded the firmware. It failed because controller A was in service mode. (Major 1) I had to reset the controller to get it back to active mode and that removed the Major 1 alarm. Then, I was able to upgrade the firmware and that removed major 2 alarm.
Oracle/SUN support provided me the following commands to reset battery age:
Code: Select all
/opt/SUNWsefms/bin/service -d <name-of-array> -c reset -t t85bat1
/opt/SUNWsefms/bin/service -d <name-of-array> -c reset -t t85bat2
I then collected Support Data from Service Adviser and uploaded to the ticket. Oracle/SUN support came back saying the array has a wrong clock. It needs to synchronize the system time with the server.
Go into CAM, -> Select the Array -> Administration -> "Synchronize with server"
then reset the battery age back to zero days again. Via command line.
After this, both critical alarms disappeared again.
Hopefully, this solves the issue.